Each Wi-Fi sign-in becomes a guest record: who they are, how often they come, when they were last in, and whether they said yes to hearing from you. Add notes, tag the regulars, and send the emails that bring them back, from templates you write once. Included in every plan.
Cafés, bars, restaurants, beach clubs and hotels. Included in every plan, and plans start at $30 a site a month.
Built from the sign-in, kept up to date by every visit, and searchable by name or email from the console.
Name, email, and whatever else your sign-in page asks for: phone, country, language, age band. Only what the guest gave you; nothing is guessed.
Every visit counted, and the date they were last in. The regular of three years and the couple who came once look different, because they are.
Anything your staff should know: prefers the window table, allergic to nuts, booked the anniversary dinner. Dated, and kept with the guest.
Your own labels: regular, local, wedding party, staff’s family. Filter the list by them, and send a campaign to them.
Which campaign or automatic email reached them, and when, on the guest’s own record.
Whether they agreed to marketing, with the wording they saw and when. When a guest asks, withdraw it for them in one click. Data protection →
Nobody running a café has time to design an email from scratch every fortnight. So you don’t.
Design an email once, save it as a template, and assign it to any campaign. Next month, duplicate it, change the date and the offer, and it is ready to go.
See exactly what a guest will see, subject line and all, before anything is sent.
A welcome after the first visit, a note to people you have not seen for however long you choose, a message on their birthday, and campaigns to guests picked by when they last came, how often, or by tag.
Every plan sends 1,000 emails a month per site through our service, under your venue’s own name, with your own sender identity and reputation. If a busy month needs more, a block of 10,000 is $8. The month’s allowance does not carry over; a block you buy never expires.
Your venue’s contact gets an email when 200 emails are left, another at 50, and one when sending stops, so a campaign never goes quiet without anyone knowing.
Already have an email account for the venue? Send through it instead. There is no charge from us for sending, and none of the allowance is used.
Running Resort Manager? Resort Manager has its own Guest module. Use it, or use Guest CRM: both are there, and the choice is yours.
Download every guest and their consent records as a spreadsheet, whenever you like, on every plan. It will never sit behind a paywall.
HubSpot, Mailchimp, Omnisend, Klaviyo, or anything else through a webhook or Zapier: $15 a site a month per integration, or $150 a year. Integrations →
Marketing permission is its own tick, never a condition of getting online. Only guests who ticked it receive anything, and every email carries a way to unsubscribe.
Yes, in every plan: the guest records, notes, tags, email templates and the automatic emails. Every plan sends 1,000 emails a month per site through our service; more are $8 per 10,000, or send through your own email account at no charge from us.
No. If you have none, this is it. If you already use HubSpot, Mailchimp, Omnisend or Klaviyo, keep it: new sign-ins can go straight into it for $15 a site a month per integration, and the spreadsheet export is free.
Your venue’s contact gets an email when 200 emails are left, another at 50, and one when sending stops. Buy a block of 10,000 for $8, or switch to your own email account.
Either. Resort Manager’s Guest module and Guest CRM are both available to you: use whichever suits how your team works.
Only guests who ticked the marketing box. Nobody is refused Wi-Fi for leaving it unticked, and every email carries a way to unsubscribe.
Start the 14-day free trial, or tell us what you run and we will show you round.
