Every hotspot software feature the portal has, in one list: branding, sign-in, data capture, plans, reporting and export. Notably absent: passport numbers and card details. Those belong at the front desk, not in a Wi-Fi portal.
Guests never see our name. The portal carries your logo, your colours, your welcome message and your terms, in every language you serve.
Selamat datang
A full screen of your own in front of the sign-in form: tonight's event, the set menu, a welcome from the owner. The guest taps through it to get online, so it is read by everybody and skipped by nobody. Switch it off and the form is the first thing they see, exactly as before.
Two for one on the terrace, every evening this week.
Tap the button to go through to the sign-in form, the way a guest does. The picture is drawn on this page. Your own photo or video goes in its place.
Pick your fields from a catalogue covering identity, contact details, demographics, stay context, marketing preferences and loyalty, then add your own questions on top.
We have installed this kind of sign-in page in a number of hotels, and somewhere between a third and a half of the addresses collected were junk: mistyped, made up, or a throwaway. We check them as they arrive and again afterwards. Nobody is ever refused Wi-Fi over a bad address; it simply doesn't reach your mailing list.
You didn't buy a Wi-Fi system to become an email marketer. So the follow-up runs on its own: the list the portal builds gets used, automatically, and only on people who ticked the box.
Not every guest deserves the same slice of the line. Set it up once and each guest lands on the right allowance, from their room type, their rate, or how they signed in. In a café, everyone gets the house allowance and the time limit you choose.
Your team manages the venue day to day. We only get involved when you want us to.
Sites sit under a property group, each with its own country, timezone, branding, plans and compliance rules, reported together where you want the total and separately where you don't.
Everything above is in the box. Two things never will be, and it's worth knowing why.
Five. Room number and surname for hotel guests, checked against the front-desk system. An email address, confirmed before it reaches your list. Google or Apple. A printed QR code. And a named VIP account with its own username and password. A venue can offer more than one on the same page.
No. A guest signing in with room number and surname is asked for nothing else. What the property knows about them comes from the front-desk system. Email capture belongs to day visitors, who sign in with an email or with Google or Apple.
Yes. Speed, session length and the number of devices are set per plan and enforced by the equipment on the network, not promised on a page. A standard room, a suite, a day visitor and a member of staff can each have different limits.
A full screen shown before sign-in, off by default: a headline, a few lines, a photo or a short video, and one button. Tonight’s menu, the spa’s quiet-hour rate, the shuttle times. One tick switches it on and one removes it.
Yes. Welcome, win-back and birthday emails, and scheduled campaigns, are included in every plan, with 1,000 emails a month through our service, or through your own email provider at no charge from us. Post-stay review prompts for hotel guests are included in the hotel plans, and every guest is offered the same public review link whatever they scored.
Yes, free on every plan: the whole list as a spreadsheet, whenever you like. Names, emails and answers are stored encrypted with a key that belongs to your property.
A demo on a live system beats a feature list. Fifteen minutes, on your own phone.
