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Which Ubiquiti UniFi gear does your café actually need?

Ubiquiti does not publish a number that says “this handles forty guests.” Nobody does. A UniFi network is really two decisions — the console that runs it, and the access point that broadcasts it — and unlike some of the brands on this site, the console is not optional for us. Here is what actually decides each one.

Start here

UniFi needs a console. That is not optional for us.

Every UniFi access point is managed by a console running the UniFi Network application — a Cloud Gateway, a Dream Machine or Dream Router, or software running on a small server. On most equipment in our supported list, the access point itself asks us whether to let a guest on. UniFi works the other way round: the guest signs in on our page, and we tell the console to let that phone onto the network, and to take it off again at checkout. Without a console running and reachable by us, that call has nowhere to land — a “standalone” access point set up only in the mobile app, with no console anywhere on the network, cannot be driven by our system at all.

So this is not a router-or-not question the way it is for some other brands — a console is required, full stop. The good news is Ubiquiti mostly sells the console and the router as the same box, so you are not usually buying two separate things. See the Ubiquiti UniFi setup page for exactly what we need from the console at commissioning.

More than one room? Get a site survey done first. The sizing below is enough to choose confidently for a single room. For anything bigger — a second room, a floor above, outdoor seating — walls, materials and where people actually sit decide how many access points you need and where, far more than which model you buy. Have that surveyed properly before committing to hardware.
The console: router, controller and sometimes the Wi-Fi too

Three consoles cover almost every café or restaurant

These run the UniFi Network application that we actually talk to, and double as the site’s router.

Dream Router

All-in-one: router, console and a built-in Wi-Fi 7 access point, powered from a single plug. For a single small room, this can be the entire network — no separate access point to buy at all.

Cloud Gateway Ultra

Router and console only, no built-in Wi-Fi, manages a good number of further UniFi devices. Pick this when you want a stronger separate access point than a Dream Router’s built-in radio, or you already have one.

Cloud Gateway Max

The same idea with more headroom, for a site that is adding several access points as it grows rather than staying at one.

Bigger than a single room? The Dream Machine SE and Pro Max step up further — more managed devices, PoE budget to power access points directly off the console’s own ports. That is squarely site-survey territory rather than something to size from this page.

The access point: only needed beyond a Dream Router’s own radio

Three access points cover almost every café or restaurant

Current UniFi access points, restricted to the ones a café or restaurant would realistically buy — nothing built for a warehouse or a stadium. Skip this section entirely if a Dream Router’s built-in Wi-Fi covers the room.

ModelPoECapacity under load
U7 LiteStandard (802.3af)Standard
U7 ProPoE+ (802.3at)High
U7 Pro MaxPoE+ (802.3at)High — best of the three in real-world testing

Worth knowing: the “concurrent clients” figure Ubiquiti publishes for each model is a rated ceiling, not a real-world usable number — Ubiquiti itself doesn’t publish a practical figure, and actual capacity depends heavily on the mix of devices and radio conditions in the room. Treat the capacity column as relative between these three models, not as a guest count.

The one to leave off any shortlist: the U6-Lite. Ubiquiti has delisted it and it is showing as sold out on its own product page — treat any advice that still recommends it as out of date, and buy the U7 Lite instead.

What actually decides it

Coverage and PoE budget, not the tier

For a single room, almost any console-and-access-point combination above will cope with the internet line most small venues actually have. What actually decides the outcome is whether the room is fully covered — a busy corner out of range does more damage to the guest experience than picking the Lite over the Pro Max ever will — and whether your console or switch can actually deliver the PoE the access point needs.

The other half of sizing is the internet line itself, which is the same arithmetic regardless of which console or access point you choose. We work through it properly, with a worked example, in how much Wi-Fi does a venue actually need — the same maths applies to a restaurant, just at a smaller scale than the hotel example there.

The console has to be reachable by us, not the other way round

Because we make the call to let a guest on, we have to be able to reach the console — a console on ordinary domestic broadband, with nothing forwarded and no private link, cannot be told anything. The guest signs in perfectly and stays offline.

Sort this out at survey, not at commissioning. Full detail on the Ubiquiti UniFi setup page.

The other half of sizing

How much internet, for how many guests

Ranges, not exact figures — nobody, Ubiquiti included, can tell you a precise number without knowing what your guests actually do. These follow the same method as our hotel guide: a per-guest speed cap, enforced by the equipment, and a contention ratio that assumes not everyone is pulling hard at once. A café or restaurant runs busier concurrently than a hotel room overnight, so the ratio here is tighter than the hotel example.

Simultaneous guestsMinimumPreferred
Up to 1030 Mbps50 Mbps
Up to 2050 Mbps100 Mbps
Up to 3075 Mbps100–150 Mbps
Up to 40100 Mbps150 Mbps
Up to 50150 Mbps200 Mbps
Up to 60200 Mbps250–300 Mbps
Up to 80300 Mbps400 Mbps
Up to 100400 Mbps500 Mbps

This is independent of which access point you pick. The line is what you’re provisioning here, not the box broadcasting it. Past 100 simultaneous guests, or once you’re past a single room, this is exactly the point to get a site survey done rather than extrapolate the table further.

If you are buying today

Somewhere to start

Small café, simplest setup

Dream Router alone

Router, console and access point in one box. Nothing else to buy for a single small room.

Small café, stronger Wi-Fi than the Dream Router’s own radio

Cloud Gateway Ultra + U7 Lite

Console and router in one box, a separate access point for better placement or coverage than an all-in-one allows.

Busy restaurant or bar, one room

Cloud Gateway Ultra + U7 Pro Max

PoE+ needed for the access point — check your switch or injector supports it before ordering.

Multiple rooms, several APs

Get a site survey done

Once you are past one room, AP count and placement come from the survey, not from this table — and a Cloud Gateway Max or Dream Machine is worth planning for so guests roam between access points without dropping.

Questions that follow

The ones that always come next

Do I need a console, or can an access point run standalone?

For us, a console is required — not optional. We control admission by talking to the console, not the access point, so an access point set up only in the mobile app with no console anywhere on the network cannot be driven by our system. A Dream Router is the console for a single room if you want one box; a Cloud Gateway Ultra is the console if you are pairing it with a separate access point.

How many guests can a UniFi access point actually support?

Ubiquiti does not state a practical figure, and neither should anyone else — the published “concurrent clients” number is a lab ceiling. Coverage, PoE budget and the internet line matter far more than which access point is broadcasting the signal.

Should I still buy a U6-Lite if I see it recommended somewhere?

No. Ubiquiti has delisted it and it is showing sold out on its own product page. The U7 Lite is the current equivalent at the same tier.

Is the Pro Max worth the step up from the standard Pro?

If the room genuinely fills up, yes — independent testing has shown it holding throughput and latency better under load, not just on paper. For a quiet single room, the standard Pro or even the Lite is enough.

Can a Dream Router’s built-in Wi-Fi cover my whole café?

Usually, for one room — it is a genuine Wi-Fi 7 radio, not a cut-down one. If a corner is out of range, add a separate access point rather than a second all-in-one console; you only need one console per site.

Does checkout actually cut a guest off on UniFi?

Reliably, yes — UniFi is one of the few makes here where it works cleanly, precisely because we drive the console directly. It depends on us being able to reach the console, which is worth settling at survey rather than at commissioning. See Ubiquiti UniFi for how that connection works.

Do I need a site survey?

Not for a single room — the guidance above is enough. Anything bigger, and walls, materials and where people actually sit decide the access point count and placement far more than which model you buy. Get that surveyed properly before ordering hardware.

Not sure which one fits your site?

Tell us the room, the line speed and how many access points you are planning, and we will tell you which of these fits — and quote for the hardware if you want us to supply it.